Solutions 3minds

Our software for restaurant is simple to use and it's the best quality/value ratio on the market.

We are able to install it today in few hours.

We have some SRM Module in stock in Montreal ready to be installed!

We are in business for more then 10 years!

You want us to install your MEV as soon as possible?

Call us : (514) 581-2329

Technology in the world of restauration!

Each day, our team receives calls from restaurateurs who need to change their technology to get their certificate from the Department of Revenue under the Act which came into force last September. In addition, they have about a year to comply with the requirements surrounding the recording module sales.

What product  to choose?

This issue is complex. There is a parallel to be made with the computer world. When you want to buy a computer, you have a wide selection of shops, boutiques, major chains and companies that offer a multitude of products from multiple manufacturers. There are major manufacturers of parts and computers such as HP, Acer, Dell, Toshiba, Apple, etc.. There are major manufacturer of operating systems such as Microsoft, Apple, open source systems (Linux), etc. ... Finally, there are the applications you use every day to go on the Internet, writing, arithmetic, play, etc. ...

In the world of the computer, the choice is vast and the informed user is able to make informed choices.
When it is necessary to choose a technology environment for a small business must assess the needs of these and determine the best solutions on the market. The task is more complex and must be performed by a qualified professional. This is not because someone uses a computer manufacturer for 5 years, as computers that are producing the best in all cases for everyone. This does not mean they no longer remain the best.
Take the example of Windows XP, Windows Vista and Windows 7. Windows XP is one of the best systems that Microsoft has done. It is common knowledge that Windows Vista had several problems that have been set for Windows 7. Will Windows 7 be a better system than Windows XP? Is it necessary that you upgrade to Windows 7? Should you wait? The decision is not easy, especially if you have 25 employees who all use a computer.
A product may not be suitable for everyone. Each company has different needs. In our opinion, we must allow restaurants to choose a product tailored to their needs in an environment where the technical team will be able to resolve their problems in life everyday.

In industry of point of sales for the restoration, there are currently some problems:

1. Conservators are not able to assess in advance the costs related to the computerization of their business.
2. There are not many choices of systems that are compatible with the policies of the Department of Revenue.
3. There are big differences in quality and price between the different solutions.
4. Choose a system tailored to the specific needs of a business is a difficult task.

What it means to be neutral in technology?

We have business partnerships with most major manufacturers of technology. HP, Microsoft, Cisco, VMWare, Citrix, Casio, etc. ... Do we need to prioritize a partner instead of another interest in business? Obviously, if we do not sell products from our suppliers what good is a business relationship ... However, installing a quality product but poorly adapted to customer needs, it is not good for anyone, even if the product is to go ...

Notice to technology specialists from the world of restaurants

We are able to advise and support clients with their food problems. We can help system designers to distribute their solutions to customers for which their products are best suited. We are able to help retailers improve the performance of their product to new clients. We are able to offer our customers a comprehensive service tailored to their needs. Our business approach is honest and we do not want to participate in an unfair pricing policy.
If a qualified counselor is already serving in a company, we have no interest in trying to take his place. We are always happy to work with him to improve the satisfaction of his client if the need arises.

In recent weeks, several new customers call us for the SRM project (Sales Recording Module) of the Ministry of Revenue of Quebec. Most people with whom we spoke are very poorly informed relative to the real impact of this project on their businesses.

Therefore, here are the key issues to remember and pitfalls to avoid:

1.      The SRM will change your business processes

2.      There must be a business partner in the long term that will be able to manage aspects of the project that you will escape

3.      TRAP: Thinking that all you have to do is buy a cash register and a SRM

4.      There is a difference between:

Designer, Distributor, nstaller, Vendor, Project Manager,

Officer, Accountant, Programmer, Technician and Trainer.

5.      TRAP: Do not designate a project manager internally or externally

6.      Each enterprise administrator is responsible for the certification of its systems and maintenance of the certificate

7.      TRAP: WAIT

8.      Computer systems such as cash register, point-of-sale systems and SRM should be "update", "patched" and "backup".

9.      TRAP: Not to do a full budget

10.  A service contract should always specify the terms and conditions and the response time

11.  TRAP: Not to make a contingency plan

12.  The law does not provide for failure of  SRM. The Department will allow an administrative tolerance of 5 days in case of breakdowns.

13.  The number of possible failure is limited.

14.  A system must be recertificated after every version change

Solutions 3minds is a partner of excellence for SMB in Quebec for over 10 years. Our vertical integration project SRM enables us to provide the best value for money. Our modular approach lets you choose what you want.